Elite trader funding is a scam!
If it is due to regulatory requirements and my country Pakistan's inclusion on the OFAC list. Elite Trader Funding should have told me from the day 1. I had purchased account and had paid all the fees, I had been trading with them since December 2023. I had been contacting them several times (all emails are available) but they never ever talked about OFAC list, and restriction for Pakistan. Not even on their website before January 3, 2024.
I had qualified (documents available) and got Live Elite Account. They even congratulated me that time via email. Then I made profits with very very hard work and numerous difficulties (screenshots are available). After working very hard, in the end during the process of pay-out of profits around just $3000 USD, they removed all of my profits on January 3, 2024. Because I'm from Pakistan. Is there any human right left??
I provided all the details about myself and Pakistan address, Pakistani verified Mobile Number from day 1, to Elite Trader Funding (December 2023).
Then I qualified and got Live Elite Account. Earned profits around $3000 USD.
But ETF had and never ever mentioned in emails.
Suddenly mentioned OFAC list when I asked for my profits, then removed my account and removed all the profits.
After my account incident, they've updated their website about OFAC list. (Never mentioned before)
There were many problems even during the trading, like I was many times unable to close the positions and get profits. And sometimes taking any trade became problem (All screenshots are available). Then I had to contact support again and again. I even had been talking to Tradovate support (All emails are available) for many problems. Sometimes my account used to log out during the trade from Tradingview... then many times I was unable to login again... even during the trade.... I had sent emails, screenshots about these problems, and also had been sharing these on their Discord server.
I even tried new account, paid fees... because I was many times unable to login from 1 account (which is already removed). Even then faced same problems... like trade slippage, lags, unable to trade etc.. many times...
I had qualified (documents available) and got Live Elite Account. They even congratulated me that time via email. Then I made profits with very very hard work and numerous difficulties (screenshots are available). After working very hard, in the end during the process of pay-out of profits around just $3000 USD, they removed all of my profits on January 3, 2024. Because I'm from Pakistan. Is there any human right left??
I provided all the details about myself and Pakistan address, Pakistani verified Mobile Number from day 1, to Elite Trader Funding (December 2023).
Then I qualified and got Live Elite Account. Earned profits around $3000 USD.
But ETF had and never ever mentioned in emails.
Suddenly mentioned OFAC list when I asked for my profits, then removed my account and removed all the profits.
After my account incident, they've updated their website about OFAC list. (Never mentioned before)
There were many problems even during the trading, like I was many times unable to close the positions and get profits. And sometimes taking any trade became problem (All screenshots are available). Then I had to contact support again and again. I even had been talking to Tradovate support (All emails are available) for many problems. Sometimes my account used to log out during the trade from Tradingview... then many times I was unable to login again... even during the trade.... I had sent emails, screenshots about these problems, and also had been sharing these on their Discord server.
I even tried new account, paid fees... because I was many times unable to login from 1 account (which is already removed). Even then faced same problems... like trade slippage, lags, unable to trade etc.. many times...
Response from Elite Trader Funding
We understand your situation and want to clarify our position. Due to regulatory requirements and your country's inclusion on the OFAC list, we are unable to proceed with payouts or funding to our Live account. In adherence to these regulations, we've processed refunds for all your active accounts.
Furthermore, you were also flagged for breaching our terms of service with a second user account. We are unable to provide a refund for the account due to this TOS violation. This is against our policy that you agreed to prior to signing up.
We prioritize adherence to regulatory standards and fair treatment for all our traders. The list of prohibited countries and policies may change due to regulatory updates, OFAC restrictions, and changes from our partners. Please check back regularly for the latest information. We apologize for any inconvenience this may have caused and appreciate your understanding.
EDIT: 12/5/2024
We've noted the recent changes in your review. Accurate and honest feedback is crucial for us to address issues effectively. While we understand there are platform errors, it is beyond our control. But we remain dedicated to providing the highest quality support. The team made considerable efforts to assist you, including providing a prompt response and a courtesy reset. If there are specific issues or additional details you believe have not been addressed, we encourage you to provide them to our support team. Currently, we have not received any screenshots or logs detailing the experience you've encountered, and such information would be invaluable for us in assisting our users further. Our goal is to ensure that your concerns are heard and to improve our service continuously.
Thank you for taking the time to leave us your feedback.
Furthermore, you were also flagged for breaching our terms of service with a second user account. We are unable to provide a refund for the account due to this TOS violation. This is against our policy that you agreed to prior to signing up.
We prioritize adherence to regulatory standards and fair treatment for all our traders. The list of prohibited countries and policies may change due to regulatory updates, OFAC restrictions, and changes from our partners. Please check back regularly for the latest information. We apologize for any inconvenience this may have caused and appreciate your understanding.
EDIT: 12/5/2024
We've noted the recent changes in your review. Accurate and honest feedback is crucial for us to address issues effectively. While we understand there are platform errors, it is beyond our control. But we remain dedicated to providing the highest quality support. The team made considerable efforts to assist you, including providing a prompt response and a courtesy reset. If there are specific issues or additional details you believe have not been addressed, we encourage you to provide them to our support team. Currently, we have not received any screenshots or logs detailing the experience you've encountered, and such information would be invaluable for us in assisting our users further. Our goal is to ensure that your concerns are heard and to improve our service continuously.
Thank you for taking the time to leave us your feedback.