ETF does not work with TRADING VIEW
ETF does not work properly with TRADING VIEW. ETF claims traders can use tradovate brokerage via trading view. But, it doesn't work and customer support only replies use TRADOVATE not Trading View is only to analyze the charts. Tradovate has lots of issues as well, Stop loss moved to entry price and still shows huge losses. Trade continues even after hitting stop loss. ETF customer support has no answer to these issues blow up the accounts. After back and forth through multiple emails, it was obvious they weren't really reading the emails on my initial request.
Wont suggest anyone to use ETF and waste your money and time.
Wont suggest anyone to use ETF and waste your money and time.
Response from Elite Trader Funding
Thank you for providing us with your valuable feedback. We understand your concerns and wish to provide some clarity regarding your experience.
Please note that as a firm, ETF does not have direct control over the platform functionality or data feed from Tradovate or the TradingView add-on. Any technical issues you encounter are not exclusive to ETF and would indeed be faced by any firm offering these services.
Despite these technical limitations, we strive to do our utmost in assisting our traders. Our procedure involves closely collaborating with the Tradovate development team to resolve any issues. We collect and provide relevant logs and information, which are instrumental in their investigations. For this process to be effective, we need help from our traders help in providing the necessary logs.
Please be assured that we are wholly committed to supporting our traders in any way we can. Thank you again for your feedback.
Please note that as a firm, ETF does not have direct control over the platform functionality or data feed from Tradovate or the TradingView add-on. Any technical issues you encounter are not exclusive to ETF and would indeed be faced by any firm offering these services.
Despite these technical limitations, we strive to do our utmost in assisting our traders. Our procedure involves closely collaborating with the Tradovate development team to resolve any issues. We collect and provide relevant logs and information, which are instrumental in their investigations. For this process to be effective, we need help from our traders help in providing the necessary logs.
Please be assured that we are wholly committed to supporting our traders in any way we can. Thank you again for your feedback.