I just got my funded account- 1800 loss bad data. No volume
I just got my funded account after passing my Evaluation. Paid 150 USD. Decided to give it a try get 1 day count with a micro. Selected the wrong contract MNQH5 instead of MNQH4. the trades went thru. I lost 400 dollars in 12 seconds (really instant but I was like why I am showing 800 loss for 2 micro contract when market not moving) due to the incorrect data. Asked if they can amend that. They told me they couldn't. If the data glitch was 400 Positive. would they have honored it or told me its not valid..... Anyway, all funding companies are not the same. I know a few that would have just provided me with another account or remove the bad trades. Will not mention them here. Do your research. They told me contract had no Volume. Guessing only my contracts that went thru.
Response from Elite Trader Funding
Thanks for bringing this to our attention. We understand the importance of trading the correct contract.
As part of our service, it's the responsibility of traders to ensure they're trading the correct contracts. While we do our best to provide assistance, we can't amend trades based on incorrect contract selections.
We appreciate your feedback and understand that experiences may vary among funding companies. We encourage all traders to conduct thorough research to find the best fit for their trading needs.
If you have any further questions or concerns, please feel free to reach out to us. We're here to help.
ETF Team
As part of our service, it's the responsibility of traders to ensure they're trading the correct contracts. While we do our best to provide assistance, we can't amend trades based on incorrect contract selections.
We appreciate your feedback and understand that experiences may vary among funding companies. We encourage all traders to conduct thorough research to find the best fit for their trading needs.
If you have any further questions or concerns, please feel free to reach out to us. We're here to help.
ETF Team